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Refund Policy

Last updated: September 10, 2026

30-day money-back guarantee

PromptStudio is operated by promtee. If you are not satisfied with your purchase, you may request a full refund within 30 days of your order date.

How to request a refund

Refunds are processed by our payment provider, Paddle, which acts as our Merchant of Record. To request a refund, visit paddle.net and locate your order, or contact promtee support through the Service and we will assist you.

Cancellations

You can cancel your subscription at any time. Your Pro access continues until the end of the current billing period, after which no further charges are made.

Related

See Paddle's Refund Policy and our Terms of Service.